Privacy policy
PRIVACY POLICY This Privacy Policy explains how BALLETI (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our services (“Services”), including visiting our website (https://balleti.in) or interacting with us through purchases, marketing, or events.
Information We Collect
1. Personal Information You Provide When you place an order or interact with us, we may collect your:
Name, phone number, and email address
Shipping and billing addresses
Payment details (securely processed through Razorpay — see their Privacy Policy for details)
2. Automatically Collected Data We automatically collect certain information when you visit our website, such as:
IP address, device details, browser type, and location data
Usage patterns to help us understand and improve your experience We may use cookies or similar technologies for smoother site performance and analytics.
How We Use Your Information We use your data responsibly to:
Process and deliver your orders
Improve our products, services, and website experience
Communicate with you about your account, new launches, and updates (you can opt out anytime)
Comply with legal requirements and maintain site security
Sharing Your Information We may share limited data with:
Trusted third-party partners (e.g., payment processors, logistics providers, analytics tools) — all bound by confidentiality agreements
Authorities or legal entities when required by law
In case of business transitions such as mergers, acquisitions, or restructuring
Cookies & Tracking Cookies help us personalise your shopping experience, secure your account, and analyse site traffic. You can manage or disable cookies anytime through your browser settings.
Data Security Your privacy and security are a priority. We apply technical and organisational safeguards to protect your data. However, no online platform is 100% risk-free — always access BALLETI through secure networks and trusted devices.
Your Privacy Rights You have full control over your data. You can:
Access, update, or delete your account details
Withdraw consent for marketing communications
Request data removal (as permitted by law)
Minors BALLETI does not knowingly collect or market to individuals under 18 years of age. If you believe a minor has provided us with personal data, please contact us immediately for removal.
Policy Updates This Privacy Policy may be updated periodically to align with legal standards and brand operations. The latest revision date will always be available here. Significant updates will be communicated via our website or other official channels.
Contact Us For privacy-related concerns, reach out at:
WhatsApp: +91 8817711669
Email: contact@balleti.in
Customer Support Hours:
Monday – Saturday: 11:00 AM – 6:00 PM
(Closed on Sundays and Public Holidays)
We strive to respond to all inquiries within 24–48 business hours.